Fix Common Problems

Start with the symptom you can see. Work through each list in order and test again after every change.

The hotkey does nothing

1. Confirm that Super Voice Mode is running in the menu bar.
2. Open Settings → Permissions.
3. Grant Accessibility and Input Monitoring.
4. Open Settings → General → Hotkeys and confirm the shortcut is enabled.
5. Try a shortcut that another app does not use.

If the recording HUD never appears, the problem is usually the hotkey or its permissions rather than speech-to-text.

The HUD appears, but no text is written

1. Open Settings → General and confirm the intended microphone is selected.
2. Check that the microphone is not muted or disconnected.
3. Speak for at least a short sentence so voice activity detection has enough audio.
4. Keep the destination app focused until you release the hotkey.
5. Confirm Accessibility permission so Super Voice Mode can paste.

Text appears in the wrong app

The paste goes to the app focused when you release the hotkey. Click the target field before recording and do not switch apps until the text appears.

The first transcription is slow

The selected on-device model may need to download, verify, and prepare the first time. Leave the app open until setup completes. Later loads are faster.

Parakeet is the lower-latency choice for English and European languages. Whisper supports more languages but uses more storage and can take longer.

One word is repeatedly wrong

Add the spoken form and desired written form under Dashboard → Dictionary. Use an exact whole-dictation trigger when the replacement must preserve every character and line break.

AI Correction changes too much

Open Dashboard → AI Writing and turn AI Correction off. Dictation and the Dictionary continue to work. For one repeatable word or phrase, prefer a Dictionary entry over a contextual correction.

The Assistant cannot act on an app

1. Confirm that Claude, Codex, Cursor, OpenCode, or Hermes is selected. Ollama and Local MLX do not have tools.
2. Open Dashboard → Agents → Agent Tools and confirm the required toolset is enabled.
3. Grant Accessibility. Grant Screen Recording only if a screenshot is needed.
4. Name the target app and ask the Assistant to inspect before acting.

The Assistant or Voice Output says the allowance is exhausted

After the trial, Free includes 50 Pro uses each week. The allowance resets Monday at local midnight. Dictation, the Dictionary, AI Writing, and AI Correction remain available. Activate Pro Lifetime under Settings → License for unlimited premium workflows.

A Pro license is not recognized

Confirm that the Mac is online, paste the complete key without extra spaces, and check device activations in the customer portal. See License and Activation for the full checklist.

Still stuck?

Include the app version, macOS version, the feature you were using, and the last visible error when you contact support. Remove personal text, meeting content, file paths, and license keys from screenshots.